AS
Anastasia Scherders
GoogleAmazing service and the atmosphere is incredible
1 / 5
Fairmont Spa at Fairmont Empress
633 Humboldt St, Victoria, BC V8W 1W5
4.7(186 reviews)via Google
Up to 10 guests
Highly Rated on Google
About this spa
In the heart of Victoria’s grand waterfront heritage, this spa offers a quietly luxurious pause shaped around water, warmth, and attentive care. Guests often arrive early to settle into the mineral pool, steam room, sauna, and hot tub, then linger in the relaxation room wrapped in a robe before or after treatment. The mood is serene and spotless, with soft lighting, calm treatment rooms, and a sense that every detail is meant to slow the day down. What stands out most is the way each session feels tailored to the person on the table. Therapists are praised for adjusting pressure, explaining treatments clearly, and reading the body with skill, whether the visit is for a deep tissue massage, facial, body ritual, or a celebratory spa day. It is especially memorable for birthdays, anniversaries, and winter escapes, when the full spa circuit and polished service make the experience feel worth the splurge.
Hot Tub
Mineral Pool
Steam Room
Massage Rooms
Robes Provided
Shower
“Had a great experience! We booked two 90 min sessions with Vanya, where we got a facial and a massage. She was great. We had a great, non-pushy/hard-sell conversation about skin care and she was very kind. Would definitely book with her again. We also enjoyed the amenities. There are private lockers, shower rooms with changing areas, and separate washrooms. In the women’s locker room there is a sauna and a steam room, too, which were both fantastic. From the spa you can access the hotel pool and hotel whirlpool through a private door. Overall, a great experience!”
Amy J.—Dec 28, 2025
Business Info
Mon–Thu: 9:30 AM – 6:00 PM
Amenities
Massage Rooms
Relaxation Area
Steam Room
Mineral Pool
Robes Provided
Hot Tub
Lockers
Shower
Location
Open in Google MapsGuest Insights
Based on 123 reviews
The reviews are overwhelmingly positive, with guests praising the serene luxury, attentive therapists, and hydrothermal amenities, while only occasionally mentioning dated spaces or small maintenance issues.
What guests love
Therapist-led personalizationHydrothermal spa circuitQuiet luxury and cleanlinessSpecial-occasion pamperingFacials and body rituals stand outWorth-the-splurge luxury
Best for
CouplesBirthday or anniversary celebrantsSolo wellness seekersTravelers in VictoriaGuests wanting a full spa dayMassage-focused visitors
Standout features
- Mineral water pool
- Steam room and sauna circuit
- Access to the hotel pool and hot tub
- Highly skilled RMT and deep tissue massage treatments
- Custom facials and multi-step signature rituals
Seasonal tip
Summer: Summer works well as a refreshing pause during a downtown Victoria getaway, pairing easily with sightseeing and city stays.
AI-generated insights
Recent sentiment:Excellent5.0 / 5.0(1 reviews in last 90 days)
Reviews
Google4.7(186)
RM
Robin McIntosh
GoogleI had the pleasure of being treated to a brightening facial by Vanya. I recommend her highly. She explains what she's doing so you are prepared and has a lovely calm nature that creates a serene environment. Her touch when applying the treatments or massaging neck, shoulders, hands and feet is almost like choreography. No random moves, just a flowing rhythm with the perfect balance between firmness and gentleness. Everyone there was lovely. Thank you all.
OT
Olivia Tarasewicz
GoogleBeautiful facilities and great service!
AG
Alla Grigorenko
GoogleI love this place. Many thanks to the staff. They are always very polite and attentive. My body and I are very grateful after the spa massage and sauna.
PG
P G
GoogleHad a wonderful spa experience. Highly recommend. You do have to book well in advance but it's worth the wait.
Reviews sourced from Google. Ratings and content are provided by Google users.
This is a community listing. Booking is managed directly by the business.