Kristin Dale
GoogleHad an incredible blow-out by May. The added neck and scalp massage was a bonus. She is thoughtful, kind and just a pleasure to be around. Thanks to the lovely person at the front too. Great experience at Retreat Spa!
Just steps from downtown Vancouver’s rhythm, this polished hotel spa offers a calm pause where skilled hands and thoughtful hospitality do the heavy lifting. Guests come for customized massage work that finds knots and stubborn tension with precision, then stay for the soothing details: heated tables, warm towels, eucalyptus scents, and a quiet relaxation room that makes it easy to exhale. The atmosphere feels intimate and spotless, more hidden sanctuary than busy resort, with convenient SkyTrain access and the ease of free parking adding to the sense that relaxation starts the moment you arrive. Facials and oxygen treatments are another reason visitors return, often leaving skin looking brighter, smoother, and deeply refreshed. The team is known for warm check-ins, clear explanations, and little celebratory touches that make birthdays, anniversaries, and couples’ visits feel genuinely special. Whether you are easing out of a long workweek, recovering from travel, or simply making time for self-care, this is the kind of place that turns a quick appointment into a restorative city escape.
Compiled by Cascade from verified reviews and photos
“I just had a fantastic facial and body massage with May L at Retreat spa in Hyatt hotel she had very professional artistic gentle touch with attention to details, I really enjoyed it and left with feeling better and more relax than ever, in a very friendly, cozy, relaxing atmosphere in Retreat Spa at Hyatt Hotel May L provide me one of the best relaxing massage and facial with a complementary chocolate / tea / water ..🙏”
Practical notes for the parts of this spa that ask a little more from your body.
What guests say
The added neck and scalp massage was a bonus.
My husband and I did a With-My-Pal massage and facial for our anniversary at the Retreat Spa.
The best massage we’ve ever had and a very relaxing atmosphere.
Best for
Guests overwhelmingly describe Retreat Spa as a polished, intimate urban sanctuary where skilled hands, thoughtful service, and visible treatment results make the experience feel special.
Based on 151 guest reviews.
Guests overwhelmingly describe Retreat Spa as a polished, intimate urban sanctuary where skilled hands, thoughtful service, and visible treatment results make the experience feel special.
AI-generated insights
Kristin Dale
GoogleHad an incredible blow-out by May. The added neck and scalp massage was a bonus. She is thoughtful, kind and just a pleasure to be around. Thanks to the lovely person at the front too. Great experience at Retreat Spa!
Allison Camenzuli
GoogleAmazing service and best mani/pedi I’ve ever had!
Olivia Kong
Googleawesome service! loved the glow on the go treatment!
Lucie Cardinal
GoogleI had the glow on the go with May. She was so sweet and gave me a very enjoyable, relaxing treatment! :)
Brandy White
GoogleMy husband and I did a With-My-Pal massage and facial for our anniversary at the Retreat Spa. The team and experience went above and beyond what our expectations were. The best massage we’ve ever had and a very relaxing atmosphere. We recommend their services to anyone in the area!
Reviews sourced from Google. Ratings and content are provided by Google users.
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